COVID-19 has had a notable impact on travel and the travel industry--many countries have instated various travel bans and regulations on entering or exiting. Therefore, it comes as no surprise that an estimated 500 travel jobs in Scotland have been lost since March. Joanne Dooey, president of SPAA, claimed that the job loss rate could "accelerate rapidly as the industry enters a second year of zero revenue," also citing that travel agents did not get paid for their 2019 work on 2020 bookings because all of the money went to tour operators due to the payment model.
The SPAA's requests included a "tailored support package of grants" and "a credible, robust and affordable" testing scheme to be created at airports before the holiday season in order to allay worry about travel and reduce quarantine time. Dooey said that "The only support that our industry has had is the grant at the start for which we've got a premises, so the majority of us got £10,000 or we maybe got £7500 if we've got a second," which many travel agents believe was not enough.
Business Minister Jamie Hepburn replied that "We are doing everything we can with our limited powers to help businesses, offering support which now exceeds £2.3bn in addition to the UK government's furlough scheme."
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