The importance of volunteering and how to get involved in Newcastle

Why you should give up your time for the benefit of others...

Erin Neal
1st November 2025
Image Source: Unsplash | Maria Thalassinou | https://unsplash.com/photos/text-D1E7W9AHE40
In a world where individualism reigns supreme, personal success has become the central pursuit of everyday life, following the mantra “you don’t owe anyone anything” as if it is some universal truth. We are told to be self-sufficient, even if that means stepping on those around us to get there. This quiet cultural shift has led to the erosion of the local community.

Despite this, volunteering stands as one of the most powerful ways to rekindle that sense of community. It invites us to step beyond ourselves, to act without expectation of reward, and to rediscover the good that comes from giving freely. Honest volunteering isn’t performative for the sake of appearances, but about finding genuine passion in service and aligning your actions with causes that move you.

Each act of involvement, however small, can make a huge impact on someone's life...

Community also fosters countless chances for growth, both for those offering help and for those receiving it. Communication, empathy, teamwork, and leadership all emerge from engaging with others in meaningful ways. By working together toward shared goals, we not only strengthen our communities but also cultivate the social and emotional intelligence that fuels both personal and professional development. In this sense, helping others becomes a form of mutual enrichment. Each act of involvement, however small, can make a huge impact on someone's life who truly needs it.

I've always been someone on the shy side, someone who has struggled to voice my beliefs and opinions or stand up for myself without turning crimson and my throat closing up like a sailor's knot. Working in the shop gently pushed me out of my comfort zone in a way I truly needed it. As the Geordie saying goes, 'shy bairnes get nowt.'

I met so many beautiful, real human people, outside of the echo chambers of my own generation and the constraints of social awareness

Over the summer, I spent my time volunteering at my local Sue Ryder charity shop. The experience taught me important lessons about both myself and life. The modern workplace can be stressful and unforgiving, so it was refreshing to spend time in an environment where there was no pressure to be perfect, just a genuine desire from everyone around me to help. Over time, I developed my confidence and speaking skills, and I met so many beautiful, real human people, outside of the echo chambers of my own generation and the constraints of social awareness, who reminded me how valuable human connection can be. I met people like my fellow volunteers, Reginald, a retired elderly man who used to work printing newspapers back in the 60s and 70s, and Mary, a school assistant who is also a crochet lover and collects clothing to donate to homeless shelters. Then there was my wonderful manager, Esse, who, despite being paid to be there, treated me with such patience and always checked up on my well-being throughout shifts.

There is also the cause itself. Volunteering allows you to connect directly with something that matters to you, whether it’s raising awareness and funds for hospitals like Great Ormond Street or St. John’s Hospice, supporting mental health charities such as Mind or Samaritans, or helping organisations that assist the homeless or provide food for those in need. Being involved gives you the chance to contribute to a cause that could make a real difference in someone else’s life, perhaps even someone facing challenges similar to your own or your loved ones’. That connection makes the work feel deeply meaningful, turning your time and effort into something far bigger than yourself. We’ve all faced moments of struggle, from the stress of looming school deadlines to the emotional weight of personal challenges, where we’ve searched for guidance, support, or even just a glimmer of hope. Volunteering allows you to become that guiding light in someone else’s story. This could be mentoring a student who feels overwhelmed, offering companionship to an elderly person in a care home, or being a supportive shoulder to someone navigating mental health difficulties through an online chat service. By lending your time, skills, or simply your presence, you can provide the encouragement and reassurance that makes all the difference in helping someone navigate their own trials.

At Newcastle University, there are countless ways to help out. NUSU’s Go Volunteer programme offers a plethora of opportunities to get involved, ranging from projects like North East Solidarity and Teaching (N.E.S.T), which supports refugees and asylum seekers in the region, to Nightline, a confidential student listening service. They also have more creative initiatives, such as Procrastiknitting, where students craft for charity and even write for The Courier! For those with busier academic schedules, NUSU provides ‘micro-volunteering’ and ‘one-offs’ for those who may not have the time to commit fully.

...there are countless avenues to make a tangible difference.

Outside of university, from the myriad of charity shops that line the city’s streets, to local food banks, museums, and environmental projects, there are countless avenues to make a tangible difference. Whether it’s supporting vulnerable groups at the People’s Kitchen, helping preserve the natural landscape with Ouseburn Trust, or contributing to cultural and creative causes at North East Museums, Newcastle offers a wide network of organisations driven by a shared commitment to community wellbeing. You can find these through websites such as the Newcastle Volunteer Centre, Get Volunteering and Volunteering Matters.

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